This was my second experience with Jermaine from All Seasons. As with my first experience with him, he was professional, friendly and very knowledgeable. He inspected our unit, reported on issues and gave recommendations for resolution. I appreciate his kind demeanor and honesty. He is a real asset to your company! I look forward to working with him again for the next maintenance review.
I live in Fayetteville,NC and have been given the run around by other companies. I have a background in A/C as well so I knew what was wrong already. My technician Patrick was quick to diagnose the issue, gave me my options and knew he was doing everything right. It was the easiest money spend for the quality or work and professionalism.
Shawn, showed up at the scheduled time, clean, neat, and ready to go. He thoroughly explained what he would doing to check out my system. When he finished checking the system he let me know what the main issue was and what would need to be done to resolve it. He was also honest about all of the issues with my system and made recommendations as to how best resolve them. I have the benefit of some background with HVAC and also knew the condition of my HVAC system. I would have known right away if he was trying to pull one over on me. Everything he suggested was on point and not done to simply increase company profits. He worked quickly to perform the work we discussed and our system was working better than I can ever recall. I have a great deal of experience in the repair industry, including many years as a field service technician. I have an extremely high standard that I hold myself to when I am working for someone. I have that same expectation for technicians that do work for me. Shawn, without a doubt, exceeded all of my expectations. He was completely Professional, Honest, Knowledgeable, and Competent in every aspect of our service. He is certainly the type of person that every company wants representing them in public. It was my experience with Shawn, that led me to sign up for the Ultra Comfort Club. I feel if this is the type of service I can expect from All Seasons, than it is money well spent. Bravo Zulu to a job well done. I strongly recommend this company.
Thank you so very much!!! My system was 15 years old and couldn’t be repaired anymore. Time for a new one. Everyone that I spoke with and/or worked with was so patient, kind, knowledgeable, informative and helpful. I appreciate you all for answering my many questions and for all the prompt call-backs and doing everything possible to help me with this big purchase/decision. Your timing for install was perfect! My company comes in 1.5 days and the temperatures are suppose to be in the 90-100 degree range. So grateful for you all!! Thanks again, Mary Deal
This was my first preventative maintenance service by All Seasons and I was very happy with the service the technician ( Jermaine) provided. He explained to me why he was doing certain things that I have not seen other technicians do when they came to service my unit. I am very happy with the service he provided and I will be asking for All Seasons for my next preventive maintenance check. Thanks again for a job well done!!
This is the first preventative maintenance service I've had performed by All Seasons Heating/AC. The technician (Jermaine) provided excellent services. I was highly impressed by his professionalism and expert attention to detail on both my HVAC units. He answered all questions asked of him and provided recommendations that will help prolong the life of my units. I really appreciated his thorough overview of my units and explanation of all issues associated with them. I will definitely continue utilizing All Season as my bi-annual preventative maintenance company. This company has a very professional and knowledgeable technician in Jermaine. Thanks again!!
Again, we had work on our HVAC systems by Shawn. They hired a winner I am not easily impressed, but I am impressed by Shawn. He is professional and whip smart. He answered all my questions and most Importantly he is sincere, and honest. My husband and I are very happy with Shawn, and AllSeasons.
Very professional service!
Jermaine is a consummate professional! He was extremely polite and knowledgeable. He went above and beyond to answer all my questions and explain in detail how my system functions. He provided up-to-date information concerning Freon regulations in 2020. I highly recommend All Seasons and their outstanding technician, Jermaine. I will use All Seasons next year! Thank you again, Jermaine!
I am so happy with All Seasons, we lost our technician Ryan, they sent us Shawn. He is competent, he is respectful, he wore shoe coverings, and most of all he was honest. Honesty and straightforwardness is important to my Husband and me. He cleaned our system for the summer, he explained what he was doing every step of the way . This guy (Shawn) is the real deal , All Seasons should be very happy they have him. Sincerely, Diane
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